Find Affordable Web Hosting Providers

A. Our support makes us a cut above the rest. We provide a GENUINE in-house 24/7 support team, who will respond to any enquiries in a matter of minutes, and not hours or days like our competitors. People grow tired of waiting hours and hours for support response, which has been generated from a template of replies. With UnitedHosting you get a genuine, friendly and useful reply to your questions and you don’t have to wait for the privilege.

A. Our enterprise-level features make our hosting stand out above the rest. We include, as standard, MailFoundry spam filtering, utilizing dedicated spam filtering servers to ensure our customers have a productive inbox without the junk. Another example of our enterprise architecture, included as standard, is our 4 times daily backups. We backup everyone’s data to an offsite location 4 times per day – meaning we always have a secure, reliable and fresh backup of customer data should it ever be required for either data recovery, or simply if a customer makes a mistake and needs to restore an individual file.

A. We are working hard to improve automation. Not just to make our job easier but also to allow our customers to service themselves with billing and upgrades and such. Currently a lot of tasks such as registering domains and upgrading accounts still require manual support tickets – something we hope to change in the near future and something I wish we had done a long time ago before growing so large.